Welcome to 1 Lamb's Passage

We are so glad to have you in London. This guide covers everything you need, from finding the key safe to where to have breakfast. Anything at all, we are only a message away.

Check-inFrom 15:00

Check-outBy 10:00

Wi-FiHyperoptic Fibre 4E43kgfcmgjcQbaU88

Still need us? Get in touch

We're always a message away — enjoy London.

Maria +44 7738 064232
admin@zencitysuites.com
Norbert, concierge at reception, Mon to Fri 08:30 to 16:30

The Zen City London team

Zen City London · Flat 21, 1 Lamb's Passage, London EC1Y 8AB

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1 · Arrival & check-in

Getting in

Check-in is self-service from 15:00. Your key-safe code arrives by message before you travel. Allow a couple of minutes to find the key safe the first time; it is not at the front door.

The address

Apartment: Flat 21, 1 Lamb's Passage, London EC1Y 8AB
Floor: Third floor, lift available
Check-in: From 15:00
Check-out: By 10:00
Map: Open in Google Maps (pin is on the building entrance)

Collecting your key from the key safe

The key safe is about a one-minute walk past the building entrance. The video shows the whole route.

From the building entrance to the key safe (37 seconds; the walk is sped up).

Walk along Lamb's Passage with the building entrance on your left. Keep going; do not stop at the entrance.
Continue to the end of the building, which is almost the end of the lane.
Turn left. Just around the corner is a grey door marked Refuse / Recycling Room, with key safes mounted on it.
Yours is the black Kasp key safe. Enter the code from your check-in message, open it and take the key and the entrance fob. Close the safe behind you.
Walk back to the building entrance.

The covered passage leading to the key safes — Follow the passage to the end of the building, then turn left.

Key safes mounted on the Refuse Room door — The key safes on the Refuse Room door. Yours is the black Kasp box.

The code is changed for every stay, so please do not share it. If the safe will not open, check the code in your message once more, then call or message us and we will sort it straight away.

Into the building and up to the flat

Hold the fob against the reader at the main entrance and push the door.
Walk straight on past the reception desk. The concierge, Norbert, is there Monday to Friday, 08:30 to 16:30; do say hello.
The lift is on your right. Take it to the third floor.
Get off on the third floor and open the corridor door on your left, then turn left again.
Flat 21 is at the far end of the corridor, on the left. Use the key to open the door.

The building lobby and reception desk — The lobby. Reception ahead, lift to the right.

Locking the apartment door

The door has a standard key lock with one trick: raise the handle first, then lock with the key. Please lock the door every time you leave.

Close the door, handle up, then key in and lock (15 seconds).

Step out and close the door.
Raise the handle up.
Put the key in and turn it to lock.
Test that it is locked.

There is one key and one fob. Please keep them with you during your stay and return both to the key safe when you leave.

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2 · Your apartment

How everything works

Two bedrooms, two bathrooms, a fully equipped kitchen and a laundry room. Everything is electric; there is no gas in the apartment.

Internet & Wi-Fi

Fast full-fibre broadband throughout the apartment.

Network: Hyperoptic Fibre 4E43
Password: kgfcmgjcQbaU88

There is also a card on the TV stand with a QR code. Point your phone camera at it to connect without typing.

The Hyperoptic router — The router. Please leave it switched on.

Television

Both TVs are LG smart TVs with Netflix, Disney+, Prime Video, YouTube, Apple TV and more already installed. Sign in with an LG account and the apps are ready to go. If you do not have one, you can create it in a moment through the free LG ThinQ app, then sign in with your own streaming accounts.

Hot water

Hot water comes from an immersion heater that heats automatically. Please leave the immersion switch on throughout your stay. The switches are in the boiler room.

The booster switch simply heats the water faster for a quick top-up if you have run low, handy before back-to-back showers. The standard setting keeps you supplied the rest of the time.

Heating & air conditioning

The apartment is heated and cooled by an integrated air-conditioning system: one unit in the lounge and one in each bedroom, with warm and cool modes for any season.

Everything is operated from a single control panel in the kitchen, beside the door. The units work together as one system, all on or all off, so individual rooms cannot be switched separately.

Kitchen

Appliance switches: the power switches for the hob, oven/microwave and fridge are on the wall opposite the oven, next to the kitchen door.
Induction hob: the pans provided are induction-compatible. Please cook with the cookware supplied.
Oven & microwave: the oven doubles as a microwave. The manual is stored under the L-section of the sofa.
Dishwasher: icon-led controls. Load, add a tablet and select a programme.
Extraction fan: please switch it on whenever you cook. Steam from the hob can otherwise set off the smoke alarm.
Coffee: a Nespresso machine that happily takes any brand of compatible capsule, and a French press in the cupboard under the hob if you prefer ground coffee.
Kettle and toaster: on the counter.

Laundry & cleaning

Washer-dryer (Haier): in the laundry room. Choose the cycle to suit your clothing; the settings are straightforward. Detergent is on the shelves directly above the machine.
Vacuum (Dyson): mounted on the wall in the laundry room.
Iron & board: the iron is in the laundry room; the ironing board is in the wardrobe of the second bedroom.
Cleaning supplies: broom, mop, bucket and the rest are kept in the boiler room.

The laundry room with the washer-dryer — The laundry room.

Electricity

The apartment is fully electric. The fuse box is in the laundry room, on the right-hand side, should you ever need to reset a tripped switch: open the cover, find the switch that has dropped down and push it firmly back up.

The consumer unit in the laundry room — The fuse box, laundry room, right-hand side.

Linen, towels & extras

Hotel-grade bed linen, bath towels, hand towels and bath mats are provided for every guest.
Toiletries are in both bathrooms. The hairdryer is in the master bedroom.
Alternative pillows are in the wardrobe if you prefer a different firmness.
All appliance manuals are stored under the longer (L) section of the sofa.

Spare towels on the bathroom shelves — Spare towels.

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3 · Bins & recycling

Rubbish and recycling

This is a residential building, so please take rubbish down to the bin store rather than leaving it in the hallway or outside the apartment door.

Where the bin store is

The bin store is downstairs, next to the building entrance. It has a coded lock.

Bin store code: 2805
Black bins: Recycling: paper, card, glass, cans, plastic bottles and tubs, rinsed
Green bins: General waste

Entering the code and which bin to use (24 seconds).

Tie your bag. Put recycling in a separate bag from general waste.
Go out of the main entrance; the bin store door is right beside it.
Enter 2805 on the keypad; the door unlocks by itself. Open it.
Black bins for recycling, green bins for everything else. Close the lid and make sure the door shuts behind you.

Bin bags are under the kitchen sink. If you run out, ask us or the concierge.

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4 · House rules

Living well with the neighbours

The building is home to people who live here full time. A few simple rules keep everyone comfortable.

Guests: Maximum 4 overnight guests, as named on the booking
Quiet hours: 22:00 to 08:00, inside the apartment and in the hallways and lift
Parties: No parties or events
Smoking: No smoking or vaping anywhere in the apartment or building
Pets: No pets
Rubbish: To the bin store, never in the hallway
Key and fob: Keep them with you; a lost key or fob is charged at cost

Security camera

For everyone's security there is a camera in the communal corridor outside the apartment, covering the front door. There are no cameras inside the apartment. This is also disclosed on your booking platform.

The building

Please keep noise down in the hallways, stairwell and lift at all times.
Always make sure the entrance door has locked behind you.
The concierge can accept parcels for you on weekdays, 08:30 to 16:30.
Please leave the apartment as you found it; we charge for damage beyond normal use.

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5 · Check-out

Before you go

Check-out is by 10:00. There is no need to strip the beds or clean; the four things below are all we ask.

Put all rubbish in bags and take it down to the bin store (black for recycling, green for general waste).
Close all the windows and switch off the air conditioning at the kitchen panel.
Leave used towels in the bathrooms.
Lock the door (raise the handle, then lock with the key), then return the key and the fob to the key safe and close it.

Early check-in, late check-out and luggage storage are not available at the moment, as the apartment is prepared for the next guests between 10:00 and 15:00. Left-luggage services are available at Liverpool Street and Moorgate stations and through apps such as Stasher and Bounce.

Thank you for staying with us. If you have a moment afterwards, a short review on your booking platform means a great deal to a newly listed apartment.

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6 · Transport

Getting around

Six stations within a 15-minute walk, buses in every direction from the end of the road, and direct trains to every airport. Pay with a contactless card or phone on every tube, train and bus in London; there is nothing to buy in advance.

Nearest stations

Station	Walk	Lines	Good for
Barbican	5 min	Circle, Hammersmith & City, Metropolitan	King's Cross, Paddington, Baker Street
Moorgate	8 min	Elizabeth, Northern, Circle, H&C, Metropolitan, National Rail	Heathrow (Elizabeth line), Bank, London Bridge, Canary Wharf
Old Street	8 min	Northern, National Rail	Angel, King's Cross, Shoreditch
Liverpool Street	12 min	Elizabeth, Central, Circle, H&C, Metropolitan, National Rail, Overground	Stansted Express, Oxford Street (Central line), Shoreditch
Farringdon	12 min	Elizabeth, Thameslink, Circle, H&C, Metropolitan	Gatwick and Luton (Thameslink), St Pancras
Bank	15 min	Central, Northern, Waterloo & City, DLR	Waterloo in 4 minutes on the Waterloo & City line (weekdays and Saturdays, closed Sundays); DLR to London City Airport and Greenwich

Getting around: Citymapper (free app, the best for London: live tube, bus and walking routes with the cost shown) and Google Maps (transit directions from the apartment) both work well. TfL Journey Planner is the official source for closures and engineering works, especially at weekends.

Buses

Buses are the pleasant way to see the city, and there are stops in every direction within a few minutes' walk. Tap in with a contactless card or phone (£1.75 a journey, capped for the day; unlimited changes within an hour). Citymapper shows the next bus from each stop live.

Chiswell Street, right outside the lane: route 153 east to Moorgate and Liverpool Street, or north to Barbican, Angel and Finsbury Park.
Finsbury Square / Moorgate (3 min): routes 21, 43 and 141 south to Bank, Monument and London Bridge (for Borough Market and The Shard), and north to Angel and Islington; 76 to Bank, Southwark and Waterloo; 214 to King's Cross, Camden and Highgate.
Barbican station / Aldersgate Street (5 min): route 55 west to Holborn, Tottenham Court Road and Oxford Circus, the easiest way to Oxford Street; 243 to Holborn, Aldwych (for Covent Garden), the Strand and Waterloo; 4 south to St Paul's and Blackfriars, north to Angel and Archway; 56 through Clerkenwell to Hackney.
Old Street (8 min): route 205 to King's Cross, Euston and Paddington, useful with heavy luggage for those stations.
Liverpool Street (12 min): route 11 through the City, past St Paul's, Fleet Street, Trafalgar Square and Westminster to Victoria and Chelsea, a sightseeing tour for £1.75; route 8 to Holborn and Tottenham Court Road.

Night buses (the N55 to Oxford Circus among them) run through the small hours from the same stops. Routes are correct at November 2026; check tfl.gov.uk or Citymapper for live times and any diversions.

To and from the airports

The same route works in both directions; walk to the station named, and the train takes you straight to the terminal.

Airport	By train (either direction)	Time	Taxi / Uber
Heathrow	Elizabeth line between Moorgate or Liverpool Street and Terminals 2–3, 4 and 5 (some trains change at Paddington). Every 15 minutes	50–60 min	£60–90, 50–90 min
Gatwick	Thameslink between Farringdon and Gatwick, direct. Up to 8 an hour	55–65 min	£90–120, 60–90 min
Stansted	Stansted Express between Liverpool Street and Stansted. Every 15 minutes	60–70 min	£80–110, 60–80 min
Luton	Thameslink between Farringdon and Luton Airport Parkway, then the Luton DART shuttle to the terminal	60–70 min	£80–110, 60–90 min
London City	DLR between Bank and London City Airport, direct (Northern line one stop Moorgate–Bank, or walk). The Elizabeth line also reaches Custom House and Woolwich, but you still change to the DLR, so Bank is simpler	35–45 min	£30–45, 25–45 min

Taxi figures are typical Uber, Bolt or pre-booked car fares to or from the apartment and vary with time of day and traffic; a black cab is usually more. National Express coaches run between every airport and Victoria Coach Station, which is then about 25 minutes by tube.

Taxis

Uber and Bolt both work well here and are usually a few minutes away. Set the pick-up to Chiswell Street, at the end of Lamb's Passage, as the lane itself is narrow.
Black cabs can be hailed on Chiswell Street, City Road and Moorgate, or booked through the Free Now app. All accept cards.

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7 · Eat & drink

Where we would send a friend

Weekday lunchtimes around here are busy and full of good food; evenings and weekends are calmer. Everything below is within a 15-minute walk unless we say otherwise.

Breakfast & brunch

Côte Barbican57 Whitecross Street · 4 minFrench brasserie breakfast, pastries and a proper cooked option. Reliable and close.Map
Half CupBartholomew Close, Barts Square · 10 minPretty, flower-filled brunch spot by Smithfield: pancakes, eggs and very good coffee. Popular at weekends, so go early or book.Map
Barbie Green2 London Wall Place · 10 minAustralian-style café: good coffee, eggs every way, healthy bowls.Map
Look Mum No Hands!49 Old Street · 6 minCycling café with great breakfasts and an easy-going crowd.Map
Duck & Waffle110 Bishopsgate, 40th floor · 15 minOpen 24 hours with views over the City. Book ahead for brunch.Map

Lunch & coffee

Whitecross Street MarketWhitecross Street · 3 min · weekday lunchtimesStreet-food stalls from around the world, Monday to Friday roughly 11:00 to 15:00. The best cheap lunch in the area.Map
Fare11 Old Street · 6 minAll-day canteen and bar: small plates, pizza, natural wine.Map
Barbican Centre café and Lakeside terraceSilk Street · 6 minCoffee by the lake, free to sit, and the conservatory upstairs on open days.Map

Dinner

The Jugged Hare49 Chiswell Street · 3 minGastropub with a game-led British menu. The closest proper dinner to the apartment.Map
St. JOHN Smithfield26 St John Street · 12 minA London institution: nose-to-tail British cooking, bone marrow and the famous madeleines.Map
Trattoria Brutto35–37 Greenhill Rents, Farringdon · 14 minLively Florentine trattoria. Book.Map
Bouchon Racine66 Cowcross Street, Farringdon · 14 minClassic French bistro above a pub, widely rated one of London's best. Book well ahead.Map
Apulia50 Long Lane, Smithfield · 10 minFriendly southern-Italian trattoria and pizzeria, good value for the area.Map
Hawksmoor Guildhall10 Basinghall Street · 12 minSteak, done properly. Expensive and worth it for an occasion.Map
BrigadiersBloomberg Arcade, Queen Victoria Street · 15 minIndian barbecue and a buzzing bar near Bank.Map
Padella1 Phipp Street, Shoreditch · 15 min (also Borough Market)Fresh hand-rolled pasta at friendly prices; the pici cacio e pepe is the one. No bookings, so join the virtual queue on arrival.Map
Bancone39 William IV Street, Covent Garden · bus 243 or Central lineSilk handkerchief pasta with walnut butter is the signature. Worth building a Covent Garden evening around; book ahead.Map

Pubs

The Artillery Arms102 Bunhill Row · 1 minVictorian Fuller's pub opposite Bunhill Fields. The local.Map
The Jugged Hare49 Chiswell Street · 3 minSmart bar at the front, good for a drink before the Barbican.Map
The Butcher's Hook & Cleaver61 West Smithfield · 10 minFuller's pub in a former bank facing Smithfield Market, with a pie-led menu.Map
The Holy Tavern55 Britton Street, Clerkenwell · 12 minTiny, candlelit and unchanged for a century; St Peter's Brewery ales. Arrive early, it fills fast.Map

Historic pubs worth the walk

The Hand & Shears1 Middle Street, Cloth Fair · 10 minLicensed since 1532, tucked behind St Bartholomew the Great; wood-panelled and tiny.Map
The Fox & Anchor115 Charterhouse Street · 10 minVictorian market pub with pewter tankards, a famous full English and rooms upstairs.Map
Ye Olde Mitre1 Ely Court, off Hatton Garden · 15 minDates from 1546 and hidden down an alley so narrow you will walk past it twice. Technically Cambridgeshire until 1930s.Map
Ye Olde Cheshire Cheese145 Fleet Street · 20 minRebuilt in 1667 after the Great Fire; a warren of cellars and snugs where Dickens and Dr Johnson drank.Map
The Viaduct Tavern126 Newgate Street · 15 minAn 1869 gin palace opposite the Old Bailey, with etched glass and cells in the basement.Map
The Blackfriar174 Queen Victoria Street · 20 minArt nouveau jewel from 1875, covered in bronze friars; by Blackfriars station.Map

Supermarkets, pharmacy, essentials

Waitrose, Whitecross Street, 2 minutes: the nearest full supermarket.
Tesco Express, Bunhill Row, 2 minutes: for everyday essentials, open late.
M&S Food, by Finsbury Square, 3 minutes: ready meals, good wine and sandwiches.
Pharmacy on Cherry Tree Walk, next to Waitrose, 2 minutes (see Emergency for out-of-hours options).
Cash machines on Chiswell Street, Old Street and at Moorgate station; almost everywhere takes cards.

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8 · Explore

Things to do

You are on the northern edge of the City, with Clerkenwell to the west, Shoreditch to the east and the river twenty minutes' walk south. A lot of London is on foot from here.

On the doorstep

Barbican Centre5 minEurope's largest arts centre: concerts, theatre, cinema, galleries, and the tropical Conservatory, free on open days (usually weekends; check and book on the website).barbican.org.uk
Bunhill Fields2 minA quiet historic burial ground and garden where William Blake, Daniel Defoe and John Bunyan are buried. Lovely with a coffee.Map
Whitecross Street3 minStreet art, independent shops and the weekday food market.Map

Within a walk

London Museum, Smithfield10 min · opens 28 November 2026The museum of the city's own story, newly rehoused in the restored Smithfield General Market, with free entry to the main galleries.londonmuseum.org.uk
St Paul's Cathedral15 minClimb to the dome galleries for the best view in the City. Free to attend Evensong.Map
Shoreditch & Brick Lane15–20 minStreet art, vintage shops, bars and the Sunday markets. Brick Lane for curry and the beigel shops, open all night.Map
Old Spitalfields Market15 minCovered market with food, fashion and antiques; busiest at weekends.Map
Sky Garden20 minFree rooftop garden with views across the river. Book a slot online a few days ahead.skygarden.london
London Bridge, Borough Market & Tower Bridge25 min walk, or Northern line from MoorgateBorough Market for food (closed Mondays), then walk the river east to Tower Bridge or west to Tate Modern.Map
Tate Modern & the South Bank25 minFree modern art in a former power station, then the riverside walk to the London Eye.Map

A short tube ride

Oxford Street & Regent StreetBus 55 to Oxford Circus (about 25 min), or Central line from Liverpool Street to Oxford Circus (10 min)London's main shopping streets; Liberty and Carnaby Street are a minute off Regent Street.
Piccadilly Circus & Leicester SquareCentral line to Oxford Circus then one stop on the Bakerloo, or Northern line from Moorgate via Bank to Leicester Square (15 min)The bright lights, cinemas and the TKTS booth for same-day discounted theatre tickets.
Covent GardenBus 243 to Aldwych, or Central line to Holborn and a 5-minute walkThe piazza street performers, the market halls, the Royal Opera House and Bancone for dinner.
Tower of LondonCircle line from Barbican to Tower Hill, 15 minThe Crown Jewels and the Yeoman Warder tours. Book online.
British MuseumBus 55 to Holborn, or Central line to HolbornFree, vast, and ten minutes from Covent Garden.
King's Cross & Coal Drops YardNorthern line from Old Street, 8 minCanal-side shops and restaurants, and the Eurostar at St Pancras.

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9 · Emergency & safety

If something goes wrong

For anything that is not an emergency, message us first and we will arrange help. For fire, a serious medical problem or a crime in progress, call 999.

999
Police, fire, ambulance: emergencies

111
NHS advice, urgent but not life-threatening

101
Police, non-emergency

Fire safety

Fire extinguisher and first aid kit: both by the entrance door.
Fire blanket: under the hob.
Smoke and carbon-monoxide alarms are installed throughout. Run the extraction fan when cooking to avoid false alarms.
If the alarm sounds and there is a fire, leave the apartment, close the door behind you, use the stairs, not the lift, and call 999 from outside.

The entrance hallway with the fire extinguisher — The entrance hall. The extinguisher and first aid kit are by the door.

Power, water and lock-outs

No power: check the fuse box in the laundry room, right-hand side, and push any dropped switch back up. If it trips again, unplug the last appliance you used and message us.
No hot water: check the immersion switch in the boiler room is on and press the booster.
A leak: turn off the appliance involved, put a towel down, and message us immediately with a photo.
Locked out: message or call us straight away and we will arrange access. A lost key or fob is replaced at cost.

Medical

Nearest A&E: The Royal London Hospital, Whitechapel Road, E1 1FR (about 10 minutes by taxi). Map
Walk-in GP / urgent care: call 111 for the nearest open urgent treatment centre.
Pharmacy: on Cherry Tree Walk next to Waitrose, 2 minutes, in shop hours. Out of hours, call 111 for the nearest open pharmacy; Boots Piccadilly Circus is open until midnight.
Dentist or optician: there are plenty around Moorgate and Liverpool Street; search Google Maps for the nearest with same-day slots, or call 111 for an emergency dentist.

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10 · Contact us

We are only a message away

We split our time between Cyprus and London and reply quickly by message throughout your stay.

Booking messages: Reply through Booking.com or Airbnb, whichever you booked with. Fastest for anything about your reservation.
WhatsApp: +44 7738 064232 Open WhatsApp
Email: admin@zencitysuites.com
Concierge: Norbert, at reception, Monday to Friday 08:30 to 16:30, for parcels and building matters

If anything is missing or not working, please tell us straight away rather than at the end. We would much rather fix it while you are here to enjoy it.

Your information

Zen City London holds your name, contact details and dates of stay to provide your accommodation and meet our legal obligations as a provider of paid accommodation in the UK. Booking records are kept for six years in line with UK tax rules, then deleted. We do not sell your information or use it for marketing without your consent. A security camera in the communal corridor covers the apartment's front door; there are no cameras inside the apartment. To ask what we hold about you, or to have it deleted, email admin@zencitysuites.com.